Refunds & Returns

Please read our conditions if you're planning to return your order

• If your order arrives spoiled or if you received the wrong product, you have 14 days from when you received your order to notify us of a refund or reship.
• If order in question is placed during the month of December, notice of refund must be received by January 3rd.
• Delivery to businesses is at shippers own risk.
• If asking for Friday delivery please make sure your order is going to a residential address.
• Refunds will be given back on original form of payment.
• Refunds cannot be given for shipments that do not make it to the recipient due to a bad address provided by the customer. 
• Gift Card Refunds: If you order was purchased with a gift card and a refund is needed, refund will go back onto the gift card.

 For our shipping policies, please click here. For your questions & inquiries, you can call us at:

 1-800-392-3474 or 206-622-5765